Frequently Asked Questions
Everything you need to know about your Barça Official Store experience.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery status in real-time.
Can I personalize my jersey with a player's name and number?
Yes, we offer official printing for all current first-team players, as well as custom name and number options. Please note that personalized items cannot be returned unless they are defective.
What is your return policy?
We offer a 30-day return window for most items in their original, unworn condition with tags attached. Please note that personalized jerseys and hygiene-sensitive items are excluded from standard returns.
Do you ship internationally?
Yes, the Barça Official Store ships to fans worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I know which size to order?
Each product page includes a detailed 'Size Guide' link. We recommend measuring a similar garment you own and comparing it to our charts, as athletic fit jerseys may run smaller than standard apparel.
Are the products sold here authentic?
Absolutely. This is the official store of FC Barcelona, and all merchandise—including match kits, training gear, and accessories—is 100% authentic licensed equipment.